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Excelsior Palace Portofino Coast Hotel Rapallo, Rapallo

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From111US$ /night
Check-in
04Dec2024Select date
Check-out
05Dec2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

Via San Michele Di Pagana 8, Rapallo, Italy, 16035

Excelsior Palace Hotel is the only five-star luxury hotel on the Portofino Coast, located in Rapallo, Italy. First opened in 1901, it has attracted notable guests, including celebrities like Rita Hayworth and Ernest Hemingway. The hotel features exclusive amenities, including two infinity pools and a private beach, all set against the stunning backdrop of the Gulf of Tigullio.

Location

The hotel is strategically located two kilometers from Santa Margherita Ligure and offers stunning views over the bay of Rapallo and the Portofino promontory. Genoa Cristoforo Colombo Airport is just 25 miles from the property. Guests can park in the hotel's garage, which includes charging stations for electric cars.

Rooms

All guestrooms at Excelsior Palace are equipped with air conditioning, free WiFi, and satellite TVs. Many rooms come with large windows that open to a panoramic terrace offering scenic views of the bays. Guests can select from various room types, including spacious suites with luxury amenities and spectacular sea views. Pillow menus and additional comforts ensure a personalized stay for visitors.

Eat & Drink

The hotel features two restaurants, including the à-la-carte Eden Roc, perfect for both lunch and dinner along the private beach. Lord Byron Restaurant offers fine dining with an elegant ambiance, showcasing gold-framed portraits and coral booths. Guests can also unwind at two hotel bars, ideal for enjoying drinks at the end of the day.

Leisure & Business

Excelsior Palace provides a fantastic spa with a heated indoor pool and a well-equipped gym overlooking the sea. The hotel also includes extensive meeting and event spaces suitable for weddings. Guests have access to a private beach area where they can enjoy beach massages and sunbathing.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Exclusive Double Room
Max:
2 persons
28 m² 
Bed options:
1 King Size Bed
Heating
Bathtub
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Junior Suite
Max:
2 persons
40 m² 
Bed options:
1 King Size Bed
Sea view
Heating
Bathtub
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King Suite
Max:
2 persons
50 m² 
Bed options:
1 King Size Bed
Sea view
Shower
Heating
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Getting around

A list of all available modes of transport

City Center
Rapallo2700 ft
Airports
Cristoforo Colombo (GOA) 23.9 mi
Giuseppe Verdi (PMF) 108.8 mi
Train
Bogliasco 8.5 mi
Bus
Bus stop3300 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • 24-hour security
  • Baggage storage
  • Locker room
  • Private beach
  • Elevator
  • Hairdresser
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Diving
  • Snorkeling
  • Canoeing
  • Hiking
  • Horseback riding
  • Tennis court
  • Golf course
  • Pool tables
  • Yoga class
  • Sports trainer

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Children's menu

Spa & Leisure

  • Infinity pool
  • Seasonal outdoor pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Spa & wellness center
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Shallow end
  • Make up services

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

Via San Michele Di Pagana 8, Rapallo, Italy, 16035
Map view
Via San Michele Di Pagana 8, Rapallo, Italy, 16035
Nearby
Marina
Porto Turistico Carlo Riva
2000 ft
corso Cristoforo Colombo Localita Rapallo
Monumento ai Partigiani
1700 ft
Restaurants
Ristorante Lord Byron
1100 ft
Via San Michele di Pagana 8
Yacht Club
1300 ft
Calata Andrea Doria 12
La Darsena SML
2400 ft
Via A. Gramsci
Hostaria Vecchia Rapallo
2700 ft
Via Fratelli Cairoli 20
Il Focone
2600 ft
Via Antonio Gramsci 2

Reviews and Ratings

Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
clean
friendly staff
expensive
hill access
8.2/10
Great
Rooms
8.3
Location
9.0
Service
8.6
Dining
7.2
Guest reviews
8.2/10
based on 9 review
9.0
9.0/10based on 1689 review
Chris
United Kingdom, April  2024
9.2/10

The hotel blew me away with its amazing sea views from the balcony where they served drinks and nibbles. The terrace and jacuzzi were such great perks. The employees were all fantastic. However, there were some minor issues with the busy lunch service.

Rooms
9.0
The rooms had a nice terrace and jacuzzi with an amazing sea view.
Service
9.0
The employees, in their military style uniforms, were all very nice and provided excellent recommendations for our trip to Cinque Terre.
Location
10.0
The location couldn't have been more perfect, overlooking both the sea and the harbor, and being the gateway to Portofino.
Dining
9.0
The dining experience was great, with many choices and awesome service. The infinity pool was a highlight.
Facilities
9.0
The facilities were top-notch, with great beach and pool access.
John
United States of America, March  2024
9.6/10

My stay at this hotel was absolutely wonderful. The rooms were gorgeous, really big, with an amazingly comfortable bed, great TV with sky, and a wonderful bathroom. Everything was very clean, well-organized, and spacious. The view from the room was stunning. The service was impeccable and so helpful, with staff that were amazingly helpful, kind, and supportive. The location was fantastic, just a 10/15-minute stroll into Rapallo, which is a beautiful town with a great evening scene. The dining experience was great, with waiters in their crisp uniforms and good quality despite limited choices.

Rooms
10.0
The rooms are beautiful, big, and comfortable with a stunning view.
Service
10.0
The service was amazing, with helpful and very friendly staff.
Location
10.0
The location is fantastic, offering lovely sun beds with shades, a charming and safe environment for children, and drink and food services delivered poolside.
Dining
8.0
The dining experience was great with good quality despite limited choices.
Facilities
10.0
The facilities were top-notch.
Alexander
United Kingdom, November  2023
8.4/10

The hotel offers amazing rooms with perfect comfort and views over the port and the sea. They were exceptionally clean and large with a great bathroom, along with a terrific view from the balcony. The staff is very accommodating, but the pricing was a little expensive for the off-season period.

Rooms
9.0
The rooms were just amazing, offering perfect comfort and views over the port and the sea.
Service
9.0
The staff was very kind and helpful, especially Francesco, a bell person. They were extremely helpful and accommodating. The service was so nice.
Location
8.0
The location is great for Rapallo with its bars, restaurants, and shops, but it meant there was a hill to access the entry if walking.
Dining
7.0
The dining was fair with good choices. Given this is a five-star hotel, it was very average and definitely not 5 stars.
Facilities
9.0
The facilities were exceptional, offering various amenities and services.
clean
expensive
Eddie
United Kingdom, November  2023
7.4/10

I had a fabulous stay at the hotel with a wonderful terrace and Jacuzzi providing amazing sea views. The suite was magnificent, but the room temperature was too hot at times due to thin walls and ceilings. However, the location on a hill overlooking the Port of Rapallo was truly breathtaking, although the service had some ups and downs.

Rooms
7.0
The room's terrace and Jacuzzi offered stunning sea views, but the temperature was challenging due to thin walls and ceilings.
Service
6.0
The staff was generally helpful and attentive, but there were some instances that left room for improvement.
Location
9.0
The hotel's hilltop location with views over Portofino bay was spectacular, despite some minor inconveniences.
Dining
7.0
The dining options were decent but could use more attention to detail; fresh ingredients made the meals enjoyable.
Facilities
8.0
The facilities, including the infinity pool and health club, were top-notch but a few were unfortunately out of order during my stay.
William
United Kingdom, October  2023
8.2/10

The hotel had wind noise from the windows facing the sea initially, but the staff accommodated our request for a room change, providing us with a lovely room, which we truly appreciated. The service was outstanding, with extremely friendly and courteous staff, making our stay one of the best experiences. The location was stunning, even in the rain, and convenient for exploring the surrounding areas. However, the dining experience was a bit cold for my taste, not meeting the hotel's standard. Overall, a great stay with minor dining setbacks.

Rooms
8.0
The room had wind noise from the windows facing the sea, but the bed was comfortable. The staff was accommodating when we requested a room change, and we were given a lovely room.
Service
9.0
The service was extremely friendly, keeping up the tradition of this grand hotel. The staff, including room service, car hire, dry cleaning, housekeeping, laundry, valet parking, and pet amenities available, were amazing and very courteous.
Location
9.0
The location is breathtaking, with stunning views even in the rain. It is conveniently situated at the beginning of the Italian Riviera and the gateway to Portofino, making it a great starting point for exploring the area.
Dining
7.0
The dining experience was a little bit cold for my taste, not meeting the hotel's level standard. However, the breakfast offered exceptional variety with high-quality products, a chef cooking on request, and a professional and friendly staff.
Facilities
The facilities were exceptional, with fresh organic products available, contributing to a pleasant stay.
George
United States of America, September  2023
8.2/10

I couldn't have asked for a better view to wake up to each morning overlooking the harbour. The room was spacious and the bed incredibly comfortable, making our stay pure bliss. However, the lack of modern-day in-room facilities was a letdown during my stay.

Rooms
9.0
The room was gorgeous with a stunning view, a big comfy bed, and a fantastic bathroom. It was very comfortable and spacious.
Service
8.0
The hotel staff were extremely polite, welcoming, and nice, which made my stay even more pleasant.
Location
10.0
The location was fantastic with just a short stroll to the beautiful Rapallo, offering a great evening scene. The view was truly breathtaking.
Dining
7.0
The dining experience was good with a nice variety of hot and cold food. However, more choice in fresh fruits and nuts would have been appreciated.
Facilities
7.0
The hotel had ample facilities, including room service, car hire, and tours/ticket assistance, but the in-room facilities could use some modern updates.
Charles
United Kingdom, September  2023
7.0/10

The hotel offers a large room with a great bathroom and terrific view from the balcony, but had some issues like strange smells, noise from running water in the bathroom, and thin walls. The staff is very accommodating which enhances the overall experience.

Rooms
7.0
The room was large with a great bathroom and a terrific view from the balcony, but had a strange smell and sound of running water in the bathroom. There was also noise leakage from the thin door to the neighboring room.
Service
9.0
The staff was extremely helpful and accommodating, making the stay very enjoyable. They were quick to assist with any needs and offered various services such as room service, car hire, and laundry.
Location
8.0
The hotel overlooks both the sea and the harbor, providing a beautiful view, and is conveniently located just a five-minute walk from the center of Rapallo.
Dining
5.0
The dining experience was poor and not up to the hotel's standards. The quality of the food did not meet expectations, especially given the category of the hotel.
Facilities
7.0
The hotel offers various amenities such as valet parking and tours/ticket assistance. However, the dining options did not live up to expectations.
Sam
United Kingdom, July  2023
7.8/10

The hotel offers stunning sea views and a wonderful location in Rapallo, with friendly staff and elegant dining options. However, the rooms need attention and were smaller than expected, lacking balconies.

Rooms
7.0
The rooms were smaller than expected and lacked balconies, but the sea view was wonderful.
Service
8.0
The staff was fantastic overall, but there was a negative incident of gossiping in Italian, assuming I didn't understand.
Location
9.0
The location in Rapallo was perfect for our needs, with courteous staff and stunning views by the sea.
Dining
8.0
The dining experience was very good with friendly and helpful staff.
Facilities
7.0
The hotel offers excellent facilities, but the air conditioning system and toilets need improvement.
Mike
United States of America, May  2023
8.4/10

Staying at the Beach Club was like a dream come true – waking up to the breathtaking view of the harbor with the sun reflecting on the sea was simply heavenly. The location, with a swimming pool and private beach, was amazing, although the poor network coverage was a downside.

Rooms
9.0
The rooms had the most amazing view across the harbor. They were clean and comfortable, and waking up to such a view made the stay truly special.
Service
9.0
The service provided by all the staff during breakfast time was exceptional. They truly operated at a 5-star level, ensuring all needs were met with warmth and professionalism.
Location
8.0
The location of the hotel sitting above the bay was fantastic, offering an amazing experience in all senses. However, the high prices in the area, like the 40 euros ride to Portofino, were a bit of a drawback.
Dining
8.0
Dining at the hotel, particularly in The Lord Byron restaurant, was delightful. The grilled sandwiches were a tasty treat, though some variation in the menu would have been appreciated.
Facilities
8.0
The facilities at the Beach Club were impressive, especially the access to free tables at the restaurant without any specific markings. The lack of benessere quasi inesistente was a slight inconvenience.
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Rooms and Guests2 Guest, 1 Room